Use
of this website and the purchase of goods
from the website are governed by the terms
and conditions as set out below.
Prices
and goods
Prices
are subject to change without notice. Images
may vary slightly from actual products due
to the limitations of the internet and variations
between computer screens etc. Orders are
accepted at my (Kenneth Cabral - on behalf
of The Lotus and The Rose Publishers) discretion
and I (Kenneth
Cabral - on behalf of The Lotus and The Rose
Publishers) maintain
the right to decline orders without giving
an explanation.
Payment
All
website payments are processed through
Paypal and are subject to their terms and
condition - here.
All goods remain the property of Kenneth
Cabral ( on behalf of The Lotus and The
Rose Publishers) until
full Payment has been received and verified.
Delivery
All
items are normally dispatched within 48
hours. Should any delay occur, I will endeavour
to contact you (the customer)
promptly. Please advise me if you do not
receive your item(s) within 14 days of
placing your order so that we can trace
it.
Overseas
orders are subject to separate arrangement
and may take longer.
Copyright
All
rights are reserved. The copying or reproducing
of any of content of this website is strictly
prohibited without prior consent.
Privacy
I
respect the privacy of every individual.
I obtain only that information which is freely
given by you for the sole purposes of completeing
the ordering process. Should I in time expand
my service to include a customer newsletter,
special interest letters, etc, I will invite
applications and again store only that information
which will be necessary to fulfill those
purposes.
Any
personal details that may be obtained through
my processes will NOT be sold, rented,
leased or disclosed to others.
I
strive to act lawfully and in accordance
with the Data Protection Act 1998 to protect
your rights.
Links
I
am not responsible for and accept no liability
for the content or practices of any websites
that may be linked to or through this site.
Such links are maintained "as is" for
information purposes only and I do not,
therefore, necessarily approve of or endorse
the content of those sites.
Returns
All
orders are carefully checked before despatch.
However, occasionally items are damaged enroute.
In such cases I will do my best to offer
a suitable replacement or, failing that,
a full refund. For this to take place, the
following procedure must be adhered to:
- If
your goods are damaged, contact me immediately
(no later than 14 days after purchase)
to obtain an authorisation to return
the damaged goods.
Legalities
All
contracts made between Kenneth
Cabral and or The Lotus and
The Rose Publishers, and
the Customer are subject the English law
and any disputes arrising shall be subject
to the sole jurisdiction of English courts.
These terms and conditions do not affect
your statutory rights as a consumer.
If
you have any comments, questions or concerns,
please don't hesitate to contact me.
We
reserve the right to update these terms and
conditions at our discretion.
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